Creativity is both a Soft Skill and a Hard Skill

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Creativity is a valuable workplace skill because it can be a helpful tool for developing new ideas, increasing efficiency, and devising solutions to complex problems. While you may have natural creativity skills in certain forms, it is a skill that can be learned and developed over time.

Learning creativity techniques as new ways to solve problems are considered hard skills because they are teachable and measurable in the same way as writing, reading, or math.

Creativity also means thinking outside the box, which requires you to believe in yourself enough to take a risk. This suggests that it is not a skill but a mindset and shows that creativity is a soft skill.

Soft skills relate to how you work. Soft skills include people skills, communication skills, listening skills, and time management.

So is creativity a soft skill? Creativity is a soft skill, but it can also be challenging.

Being a Good Listener is a Soft Skill

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“Be a good listener,” Dale Carnegie advised in his 1936 classic How to Win Friends and Influence People. “Ask questions the other person will enjoy answering.”

Rather than pushing your point of view when it is very different, the other person uses a curious approach to communication. An example would be meeting the other end of view with a question like: “I never thought of that point of view. What is it that leads you to that conclusion.”

Six things needed to be a good listener

  • #1 Your thoughts have not drifted, and you are in the here & now.

  • #2 Distractions don't get in the way of what the person is saying

  • #3 You're excited and curious to hear what is said

  • #4 You're sincere and open-minded about the questions and haven’t prejudged the anticipated answers

  • #5 Your hearing, sight, and other senses are working

  • #6 You ask the right questions.

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“Hearing Aids Matter”